Cookie Policy

This policy explains how KukaPay uses cookies and similar technologies to provide, improve, and protect our services.

Last updated: January 15, 2026

What Are Cookies?

Cookies are small text files stored on your device when you use our app or website. They help us remember your preferences, understand how you use our services, and improve your overall experience. We also use similar technologies like local storage and device identifiers in our mobile app.

Types of Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the app to function properly. They enable core functionality such as security, account access, and transaction processing.

Session managementAuthentication tokensSecurity preferencesLoad balancing

Functional Cookies

Optional

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Language preferencesTheme settings (dark/light mode)Recent recipientsSaved payment methods display

Analytics Cookies

Optional

These cookies help us understand how users interact with our app, allowing us to improve our services and user experience.

Page view trackingFeature usage analyticsError monitoringPerformance metrics

Marketing Cookies

Optional

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Ad targetingCampaign trackingSocial media integrationReferral tracking

Third-Party Services

We use the following third-party services that may set their own cookies:

  • Google Analytics - For understanding app usage patterns
  • Flutterwave - For payment processing
  • Firebase - For push notifications and crash reporting
  • Intercom - For customer support chat

Managing Your Cookie Preferences

You can manage your cookie preferences at any time through your account settings or by using your browser/device settings.

In the KukaPay App

Go to Profile > Settings > Privacy > Cookie Preferences

Browser Settings

Most browsers allow you to block or delete cookies in settings